Support

替尔泊肽伴侣 Support

Need help recording injections, importing Apple Health data, or generating the doctor PDF? Start here.

Contact

Email: hello@venoka.com

Helpful reports include your iOS version, the screen or step where the issue occurred, and the visible error message. Please do not email dose values, symptoms, doctor names, or Apple Health values.

Common topics

Health permissions

If weight/glucose or vitals do not load, confirm Apple Health permissions are enabled for the metrics the app reads.

Setting up past history

Enter each dose stage (dose + how many shots) with an optional start date. The app records these facts; it does not invent a schedule.

Prescribed dose and pen position

History › Data management keeps optional prescribed-dose history and pen-position correction separate from actual injection records.

Doctor PDF

Recording and the doctor PDF are always free. Premium adds full vitals, advanced trends, and longer history.

Related links