Support

KayakLogger Support

Need help recording on Apple Watch, receiving packages on iPhone, or sharing compressed training data? Start here.

Contact

Email: hello@venoka.com

For useful support, include your iPhone model, Apple Watch model, approximate session size, whether the Watch and iPhone were nearby, and what transfer status you saw in the iPhone app.

Basic workflow

1. Record

Start and stop the session on Apple Watch.

2. Open iPhone app

After training, open KayakLogger on iPhone once to request Watch transfer.

3. Wait nearby

Keep the Watch and iPhone close while compressed packages transfer.

4. Share package

Use the package detail screen to share the compressed session file.

Current support topics

Permissions

Confirm location, motion, and HealthKit permissions are granted for the data you want to record.

Transfer

Open the iPhone app after training. If transfer is slow, keep both devices nearby and powered.

Participant ID

Use an internal label instead of a real name when possible.

Scope

KayakLogger is for training data collection. It does not provide medical or rehabilitation guidance.

Related links