Support

Heavy Bag Score Support

Need help recording heavy bag rounds on Apple Watch or reviewing a session on iPhone? Start here.

Contact

Email: hello@venoka.com

For useful support, include your iPhone model, Apple Watch model, iOS/watchOS versions, whether Health permissions were granted, and what transfer status you saw in the iPhone app.

Basic workflow

1. Grant Health access

Open the Watch app and grant Health permissions when prompted.

2. Start on Watch

Choose round settings and start a Heavy Bag session from Apple Watch.

3. Finish training

Complete the timer or stop early to save a session summary.

4. Review on iPhone

Open the iPhone app to see synced sessions and round-level review.

Current support topics

Health permissions

Confirm Health access is granted for heart rate and workout writing in the Health app or Settings.

Heart rate availability

Heart rate appears only when Apple Watch can collect a sensor reading during the workout.

Watch transfer

Keep Apple Watch and iPhone nearby, then open the iPhone app after training to receive the session.

Scope

Heavy Bag Score is for heart-rate fitness tracking and session review, not punch-power measurement, medical advice, or injury-prevention guidance.

Related links